Course Curriculum

  • 1

    Introduction

  • 2

    Overview of Two-Way Communication

    • Video: Vertical Communication

    • Video: Horizontal Communication

    • Exercise: Review Two-Way Communication Tactics

    • Video Feature: Two-Way Communication in Practice

  • 3

    Making the Case and Finding Opportunities

    • Video: Making the Case

    • Video and Worksheet: Finding Opportunities

    • Exercise: Finding Opportunities

  • 4

    Conclusion

    • Video: Conclusion