Course curriculum

  • 1

    Introduction

  • 2

    Definition of Internal Communication

    • Video: Defining IC

    • Exercise: Define IC for You and Your Organization

    • Video: What IC ISN'T

    • Chapter Quiz - Definition of Internal Communication
  • 3

    Getting Your Bearings

    • Video: Key Working Relationships for Internal Communication Pros

    • Exercise: Visualizing Your Relationships

    • Chapter Quiz - Getting Your Bearings
  • 4

    The Right Skills

    • Video: Key Skills for Internal Communication Pros

    • Worksheet: Key Skills for Internal Communication Pros

    • Video Feature: IoIC Profession Map
  • 5

    Building Credibility

    • Video: Quick Wins

    • Exercise: Quick Wins

    • Worksheet: Building Credibility
  • 6

    Conclusion

    • Video: Conclusion