CORE Track: Communicating Bad News
Communicating bad news is a crucial, and unfortunately common, task for internal communicators. This course covers ways to communicate bad news that can actually make an organization stronger in the process.
Video: IntroductionFREE PREVIEW
Video: How to Use This Course
Exercise: How can this course benefit you?
Video: Defining Bad News
Exercise: Defining Bad News
Video: Key Risks
Exercise: Key Risks in Communicating Bad News
Video and Checklist: Dealing with Emotions and Stress
Video: Key Principles
Video and Templates: Best Practices and Tools
Exercise: Planning for Communicating Bad News
Video: Exercise Sample Solution
Video Feature: Two CEOs Getting It Right